Last updated · July 2026

Privacy, in plain English.

We collect the minimum, we don't sell anything, we tell you what we track.

§ 1 What we collect

When you use Plaza, we collect:

Account info: email, name, business name, phone (only if you provide it).
Payment info: processed through Stripe. We never store card numbers or bank details ourselves.
Site content: anything you upload or send us for your website (photos, copy, logos).
Usage data: basic analytics on how our own site is used (pages viewed, time on page). We do NOT run cross-site tracking, ad pixels, or third-party analytics beyond what's needed to run the service.

§ 2 How we use it

We use your info to:

Build and run your website.
Send you receipts, updates about your account, and support replies.
Improve our own operations.

We do NOT sell your data. We do NOT rent it. We do NOT share it with advertisers.

Only the services we need to run Plaza:

Stripe for payment processing.
Resend for transactional email.
Cloudflare for DNS and site hosting.
Turso for our database.

Each processor has its own privacy commitments. We don't share your data with anyone else unless we're required to by law.

§ 4 How long we keep it

Account info: while your account is active, plus 3 years after cancellation for records.
Payment records: as long as required by tax and financial regulations (typically 7 years).
Site content: while your account is active. When you leave, you can request full deletion.

§ 5 Your rights

You can ask us at any time to:

See what we have on you.
Correct anything wrong.
Delete your account and all its data.

Email [email protected] and we'll respond within a week. California residents have additional rights under CCPA; those apply here too.

§ 6 Cookies and tracking

We use a small number of essential cookies to keep you logged in and to remember your preferences. We do NOT use advertising cookies or cross-site trackers.

§ 7 Changes to this policy

If we change anything material, we'll email active customers. Anything cosmetic (fixing typos, clarifying language) we'll update quietly and note the "Last updated" date at the top.

§ 8 Contact

[email protected] for anything privacy-related. We usually reply within 24 hours on weekdays.